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Inside THE SAVVY CONSUMER

TABLE OF CONTENTS

FOREWORD
By Edward Johnson of the Better Business Bureau

INTRODUCTION

1. BEFORE YOU BUY
2. CARS
3. HOME BUYING AND RENTING
4. HOUSEHOLD
5. HOME IMPROVEMENT
6. CREDIT
7. FINANCES
8. INSURANCE
9. EMPLOYMENT
10. SHOPPING
11. SERVICES
12. TRAVEL
13. MAIL
14. TELEPHONE
15. SCAMS
16. FIGHTING BACK

1. BEFORE YOU BUY

Checking out a Company
Contracts
Cooling-Off Rule How to Pay

2. CARS

Accidents
Autobody
Buying New
Buying Used
Curbstoning
Donations
Extended Warranties
Financing
Gasoline
Leasing
Lemon Law
Mechanics
Odometer Fraud
Parking Garages
Salvaged
Spot Delivery
Theft
Titles
Towing

3. HOME BUYING AND RENTING

Buy or Rent?
Closing Costs
For Sale By Owner
Home Inspectors
Mortgages
Moving
New Homes
Realtors
Renters' Rights

4. HOUSEHOLD

Appliances
Cable
Carpet Cleaning

Energy Efficiency
Home Warranties
Security
Shocking
Termites

5. HOME IMPROVEMENT

Building Codes
Contractors
Government Guarantee

Lien Releases
Permits
Store Contractors
Unlicensed Contractors

6. CREDIT

Advance Fee Loans
Collection Agents
Credit Card Debt
Credit Card Strategies

Credit Counseling
Credit Repair
Credit Reports
Credit Scoring
Credit Rescoring
Identity Theft

7. FINANCES

ATMs
Charity
Checking Account
Home Equity Loans/Lines
Investment Fraud
Predatory Lending
Refinancing
Savings Bonds
Taxes
Unclaimed Money

8. INSURANCE

Cancellation and Nonrenewal
Car Insurance
Credit Life Insurance
Health Insurance
Homeowner's Insurance
Life Insurance
Public Adjusters
Renter's Insurance

9. EMPLOYMENT

Business Opportunities
Classified Ads
Executive Counseling Services
Government Jobs
Modeling
Multilevel Marketing
Trade Schools
Work-at-Home Schemes

10. SHOPPING

Auctions
Gift Cards
Going Out of Business
No, No, No Deals
Outlet Malls
Rent to Own
Returns
Sales
Warranties

11. SERVICES

Dating Services
Funeral Homes and Cemeteries
Gyms
Limousines
Personal Trainers
Pharmacies
Salons

12. TRAVEL

Airlines
Frequent-Flyer Miles
Hotels
Rental Cars
Travel Offers

13. MAIL

Junk Mail
Speed
Sucker Lists
Sweepstakes
Unordered Merchandise

14. TELEPHONE

Fat Finger dialing
Pay Per Call Scams
Payphones
Prepaid Calling Cards
Slamming and Cramming
Telemarketing

15. SCAMS

Bank Examiner
Candy Kids
Foreign Lotteries
Nigerian Letter
Police and Fire Funds
Pyramid Schemes
Reloading

16. FIGHTING BACK

Better Business Bureau
Complain Effectively

Government Watchdogs
Lawyers

Small Claims Court


 

 

Copyright 2004 Elisabeth Leamy